Email from AVG Technical Support

If you have AVG anti-virus software installed, you may see a false alert popped-up by AVG. If you see this, you can go ahead and click the "Allow" button to continue the installation. We contacted AVG about the problem and their response is shown below:
 

 

Case AVG#0003549855: [ ref:00D4000000086fU.5004000000GA34G:ref ] RE: False detection report from AVG Website
AVG Technical Support [support@avg.com]
Fri 7/29/2011 9:22 AM

Dear Customer,

Thank you for your e-mail.

We understand that the AVG program detected your website as a suspicious website.

Unfortunately, the current virus database version may detect the mentioned website as infected. This means that the website is clean and virus-free, but AVG detects it as infected. We would like to inform you that the false positive detection will be removed in one of the next definitions updates.

To resolve the issue please:

1. Update AVG:
- Open AVG Program.
- Click the "Update now" button and wait until the update is finished.

2. If the website is still detected as infected after the update is finished, kindly wait until the next definitions update is released, update your AVG again and check if the web page is still detected.

Thank you for your cooperation.

We are sorry for the inconvenience.

Best regards,

Emmanuel Mangubat
AVG Customer Services 
http://www.avg.com

To ensure the fastest service possible, please do not change the subject of this e-mail in your reply.

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